Assess and provide a recommendation to enhance Wi-Fi coverage and user experience across all sites of the Hamilton Public Library.
Project Description: The scope of this challenge is to:
Analyze HPL Guest Wi-Fi coverage across all HPL public spaces
Analyze UX using Guest Wi-Fi and accessing the internet.
Provide Suggestions to improve GUEST WIFI UX & coverage.
Provide Recommendation on Wireless Access Solution that would enhance coverage and UX.
Check & Report Wi-Fi Internet Speed and any other connectivity issues.
Provide the optimal configuration for the wireless solution on a per-building basis.
Challenges with WIFI:
Customers need to Submit “ Agree T&C” every time they connect.
Not Enough Coverage across all public spaces.
Not Much Stats or Usage reports are available.
Not Flexible to provide separate wifi access (Internet Only) to external users at HPL for a set duration
City Staff: Sukh Jatana, Manager of Digital Technology Infrastructure
Deliverables: Primary Research (ie. conducting surveys and/or collecting data), Design, provide reports with their findings and recommendations.
Location: City wide
City Strategy Priority: Community Engagement and Participation
Availability: Fall semester 2019 (September - December)
Staff participation: Two hours/week
Number of groups: 1